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Guest Service Representative

Company Name:
Parkview Whitley Hospital
Guest Service Representative
Requisition Number: 118172
Department: Patient Access Services
Location: PWH
Schedule: Part Time
Hours/Week: 20
Shift: Evenings
Hours: 2:30p - 8:00p Monday - Friday, no weekend rotation
Job Details:
High School Diploma/GED
Are you comfortable using a computer?
Are you interested in positions located in Columbia City, IN

Summary
Professionally greets all patients, families, and visitors entering through the main lobby. Assesses the need forpatient information and directs patients to registration or the proper point of service depending on that need.Uses professional telephone etiquette and answers questions from patients, visitors, and public.
Education
Must have a high school diploma or the equivalent with GED.
Experience
Minimum 2 years of customer service experience preferred. Must be able to demonstrate a working knowledge ofgeneral computer skills and application.
Other Qualifications
Knowledge of medical terminology preferred.

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